Multiple orders must be returned separately. Please ensure your order is returned with the correct return label otherwise the refund process may be delayed.
Articles in this section
- Return Policy
- How do I return as a member of our loyalty program?
- How do I return items ordered as guest?
- I am having issues generating my return label, what should I do?
- I've paid with Klarna Pay in 3, how do returns work?
- When will I get my refund?
- I haven’t received my refund, what should I do?
- What happens if I close my account or change bank?
- Do I get longer to return my order during the Christmas period?
- Can I exchange an item?
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