You have 30 days, from the date of receipt, to return your order (excluding gift cards and custom products).
Our step-by-step instructions are available here
What happens if I have returned my order in full?
If you have returned an order in full and you are refunded the full amount of the order, all future payments will be cancelled and any payments you have already made will be refunded to the card you paid with.
What if I have only returned part of my order?
If you’re due a partial refund that’s more than the remaining balance on your order, Klarna will deduct the amount from the outstanding balance first and will refund the difference to the card you used to pay off the purchase within 10 days.
If the partial refund is less than the remaining balance on your order, we’ll deduct the amount from the outstanding balance. We’ll then spread the remaining balance evenly over the remaining payments.
If you have any other questions about your Klarna account, please contact Klarna customer service here.
We encourage you to use Klarna responsibly. Any late or missed Klarna payments may affect your ability to use Klarna in the future.
For more information, please consult Klarna's FAQS here
Comments
0 comments
Article is closed for comments.