Yes, you can order over the phone if you would like some help and advice before your finalise your order. If you would like to place your order through one of our advisers, contact our Customer Service on:
Austria : +43 720 88 47 42
Belgique : +32 3 808 59 67
Denmark : +45 75 78 65 49
Finland : +358 2 480 91 206
France : +33 5 64 14 05 09
Germany : +49 89 412 07362
Ireland : +353 21 419 3128
Italy : +39 055 46 488 37
Luxembourg : +32 3 808 59 67
Spain : +34 518 808 464
Sweden : +46 10 138 86 90
United Kingdom : +44 116 347 0744
Our opening hours are as follows (excluding French bank holidays):
• From Monday to Thursday: 9:00 – 12:30 p.m / 1:30 pm- 5:30 pm (CET)
• Friday : 9:00 – 12:30 p.m / 1:30 pm - 3:45 pm (CET)
• Please note, to place your order by phone you will need the following information:
• the 16 numbers on your bank card;
• the expiry date of your card;
• and the CVC number (the last 3 numbers on the back of your card).
We will also ask you for your 3D Secure password to authenticate and finalise your payment (see What is 3D Secure?).
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