I bought a defective item at a RVCA/ Boardriders / Multi-Brand Name Store, can I sent it back to you? Eleanor Updated 04 August 2023 13:07 For a defective item purchased in-store (brand or multi-brand), we invite you to contact directly the place of purchase. We only provide after-sales service for products purchased through our online store. Related articles Return Policy What should I do if I have received a damaged or defective product? What should I do if I am not present for the delivery of my order? What happens if a payment is missed or late? Comments 0 comments Article is closed for comments.